By enabling our clients to speak to customers globally, we help them with optimization, expansion and maitanance of customer acquisition and retention processes.

Get in touch

Office Location

5th Floor, the Core Buidling
Ebene, Cybercity, Mauritius

Support mail

info@vividsolutions.mu

Market Growth

We guarantee growth of your customer base and scale-up of your business.

Professional Care

We understand and support customer needs across various segments and respect their privacy.

Digital Technology

We use trending and proven digital solutions to deliver valuable output to our clients and customers.

About Our Expertise

Outsourcing
Customer Support
& Call Center Activities

With more than 15 years of experience of our founders, consultants and call center agents, we deliver valuable experience, worldwide connections and responsible approach to our clietns and their customers.

In our company we believe that building and taking care of strong customer network is key to deliver effective product value to customers. Our agents are proffesional and trained experts with experience from various phases of customer lifecycle and journey.
With us you can count with:

  • Immediate acquisition of new customers
  • Imporvement of your retention activities
  • Development of customer care processes
OUR SERVICES

The reason why customers stay loyal to brands is because of their values. The best brands strive to combine physical, emotional and logical elements into one exceptional customer experience that you value as much as they do. With our services you can focus on improving value of your product and we will do the rest of magic with your customers.

  • Become successful & superior partner
  • To not be just one-of-many call centers
  • Make our contact with customer respectful and enjoyable
OUR SERVICES

Processes

Understand Our Work & Processes

It's important to understand work of company that will represent your name on market and toward customer. We transparently share our work approach and process with our clients and partners.

Needs & Scope Definition

Understanding customer needs and defining complexity of campaigns.

Aquisition & Conversion

Empowering customer interest and giving meaningfull arguments..

Care & Retention

Taking care of your existing customers and strengthen their interest and engagement.

Advanced Analytics

Evaluating output and applying advnaced analytics on obtained data.

Services

Achieve Your
Goals With Us & Connect With Customer!

Our goal is to grow our partners’ efficiency and to make their customers fully satisfied with the services we provide in the name of our partner companies.

CONTACT US

Customer Acquisition

In today's competitive struggle, every company needs to constantly win new customers with stong potential. You can do it with us!

Service Outsourcing

Why should you buy expensive technical equipment of your own call center when you can rent it from us at zero investment cost?

In/Outbound Marketing

Acheive your business goals with scaleble and personalized campaigns that fit you and your customer needs.

Customer Care

For each company to exist successfully, it is important to provide the necessary and proffesional care of its customers .

15+

YEARS OF EXPERIENCE

10+

WORLWIDE PARTNERS

7+

LANGUAGES SPEAKING

1

BUSINESS
VISION

Collaboration

Explore client types our services are aimed to

Every company is different. In our strategy, we fit all campaigns exactly to needs & requirements of our clients based on type and size of their business.

People

Sharing our stories

Explore interesting and successfull stories of our present and former clients, employees and partners.
Learn more about our story.

Reliable call center agency
where your customer service is handled on next level.

Our call centre is a place in which inbound and/or outbound calls are handled by a team of experienced agents with passion, understanding and high professionality.

GET IN TOUCH
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